Privacy Policy

Who we are

Our website address is: https://www.signatureoflondon.co.uk. This privacy policy sets out how Signature of London uses and protects any information provided when you use this website, products and services. Signature of London is committed to ensuring that your privacy is protected. When asked to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

What personal data we collect

General

Any information provided will not be used or shared outside of Signature of London.

Using this website, products and services, you may be required to provide contact and identity information including:

  • Basic contact information including your name, address, email address, and others.
  • Communications and other messages, including correspondence between Signature of London and you.
  • Non-personally identifiable information that is collected, which includes but is not limited to; your IP address, browser information, statistics on page views, traffic to and from this website and individual pages on this website and data that may be collected through cookies or other means.
  • General information regarding our products/services you have registered to receive.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Why we collect this information

Signature of London collects this data for the following reasons:

  • Improve products, services and customer experience across our site
  • Inform you about products, services and updates.
  • Communicate marketing and promotional offers to you.
  • Resolve disputes, calculate and collect fees and resolve any issues you may have with our products or services.
  • Verify your identity and the information you provide to us for payment purposes.

Who we share your data with

Some payment details may be passed on to our payment providers which are paypal and stripe in order for us to receive payment from you

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Other than this we do not disclose any information to other companies.

Visitor Comments may be checked through an automated spam detection service, we do not sell or pass on information ot other companies. In permitting circumstances we may share, and you hereby consent to our sharing of, personal information with Service providers and affiliates who assist in the delivery of our products/services provided to you and the enforcement of our terms and conditions. We may also pass these on to third parties, if we believe that disclosure is advisable or necessary to comply with the law, to enforce or apply our terms of operation, or to protect the rights, property or safety of Signature of London. This may include exchanging information with other companies and organisations for fraud protection and credit risk reduction.